When you need removals quotes, London is awash with options. But we feel confident that the Aussie sales team is among the brightest and friendliest there is. Although the office has an informal and fun vibe about it, every member understands that his or her role is crucial and the job always gets done, and done well. Our Sales Team Manager is Nat, who first worked for us during 2011. We were so impressed with her, we invited her back in 2013 and she quickly moved into the management team. Now she’s often the first point of contact for people needing removals quotes in London.
“I have always had a good knowledge of the capital,” says Nat. “I’ve also had training in customer services. My role within Aussie allows me to guide customers using my thorough training. I aim to make moving home as stress-free as possible, no matter how big or small the move. From the moment that I organise new removals quotes for London clients, I try to be the steady hand making everything go smoothly.
“The rest of the team are a pleasure to work with, and having colleagues with over 20 years of experience in the industry means that I’m always learning and developing. I thrive on that.
“I’m a perfectionist by nature; good communication between myself and the operations team is a key aspect of the job. It’s important that our removal crews are apprised of the little details, to keep them informed and make them better than the rest.
“The best part about my job is knowing that I’m part of a great team, helping relieve clients of stress and worry. It’s nice to think we’re bringing the excitement back to moving house, which is as it should be!”
“Training is usually intense, a week or two of which is absolutely hardcore! Our system is not the easiest to use but by far the best. Once new members are trained up on it, they find it keeps everything efficient and streamlined. The sales desk is collectively 251 years old – that’s a lot of experience to pass on to our clients”.