With the situation over the spread of the coronavirus in the UK changing on a daily basis, I would like to provide you with a further update from Aussie Man & Van.
Our priority continues to be to safeguard the health and safety of our customers, staff and wider business contacts, whilst also ensuring that we can continue to provide you with the best possible customer service.
With this in mind, we have introduced the following key measures within the business to support this including:
– Standard health procedures
Increasing the frequency of cleaning and disinfecting areas, with consistent reminders throughout the workday.
Distributing hand sanitizers and continuing to remind employees to wash their hands regularly.
Encouraging employees to report any illnesses they are experiencing and to stay at home if they are sick.
Checking employees temperature at the start of each shift.
– Remote working
Whilst our offices will continue to remain open, we have adapted our remote working policy and developed our remote working capabilities to the point where all teams have been split into working at work and remotely from home. Please be assured that we have the technology to enable us to continue our service to all of our customers uninterrupted whilst meeting our public health responsibilities.
– Face-to-face surveys
While our teams are available for face-to-face surveys where requested and needed, where these are not business-critical, we are advising staff to minimise these in agreement with our clients. All of our teams will still be available by phone, email, and video conferencing facilities, so we do not anticipate that this measure will impact ‘business as usual’.
We will continue to monitor the ongoing situation and the government, Public Health England and World Health Organisation guidance. If you have any specific concerns about your dealings with us, please contact your usual Aussie Man & Van contact, so that we can review and address these.
There may be adjustments needed as we all settle into what may be the new ‘normal’ for the next few months – but within that, Aussie Man & Van will be operating on a ‘business as usual’ basis, keeping our service to our clients going in an appropriately adapted way.
As the situation progresses, we will provide updates as and when necessary.
Thank you for your continued understanding