Click on the questions to see the answers.
Do you charge the same rate at weekends?
Weekend rates are marginally marked up from weekday rates, because we pay our guys overtime.
Do we use subcontractors?
No. All our drivers and porters are trusted employees of the company.
Can we tip drivers?
Yes please feel free tip our divers if you feel they have done a brilliant job and gone the extra mile for you.
Do you work on Sundays?
Yes we do, we are only closed on Christmas Day, Boxing Day and New Year’s Day.
How big are the vehicles?
Our fleet is made up of purpose built removals vehicles, the three standard sizes are below. Our 3.5 tonne Luton Van holds approximately 700 cuft of volume so can hold anything up to small 2 bed flat.
External dimensions – 15.6ft long x 7.3ft wide x 10.5ft high.
Internal dimensions – 13ft long x 7ft wide x 8ft high.
Aussie Removals London
Our 7.5 tonne lorry holds approximately 1400 cuft of volume and can hold anything up to an averaged sized 3 bedroom property.
External dimensions – 23ft long x 8.5ft wide x 12.6ft high.
Internal dimensions – 20ft long x 8ft wide x 9ft high.
18ton
Our 18 tonne lorry holds approximately 1800 cuft of volume.
External dimensions – 37ft long x 8.5ft wide x 13.7ft high.
Internal dimensions- 30ft long x 8ft wide x 9ft high.
Can I ride in the van?
Yes, provided there is room within the vehicle.
Are your guys Aussies?
Yes a lot of us are Aussies, plus some Kiwis and even some Poms as well many others from all corners of the globe.
How big is a Luton?
Slightly larger than your supermarket delivery van.
What size is the van?
We have a fleet of 30 vehicles ranging from 3.5 ton Luton Box van to 18 Ton Class 1 HGV. A combination of vehicles will cover all different moving requirements.
Do you dump or recycle furniture?
Yes, we are registered to use the recycling and refuse tips like the one in Battersea, Cringle Docks. We also donate better items to a local hospice.
Can we have a discount?
On Tuesdays and Wednesdays we can provide a cheaper service.
Do you do evening removals?
Yes. but these may attract a premium rate if the move runs into the late hours.
Do you remove sash windows?
Our crews have been trained to remove and reassemble Victorian sash windows.
Can you move pianos?
We can move pianos from ground floor to ground floor or to and from other floors if there is a lift available. We also work closely with a professional piano removing company for the more challenging piano removals.
What time do you start?
We can start your move anytime but like to start our first move of the day at 8am to miss most of the rush hour traffic.
When will you do the packing?
Generally, we will send in our crew the day prior to the move to start packing, but this does depend upon the size of the move. Smaller moves are usually packed an completed in one day if this suits your requirements.
